Privacy Policy & Term of Service | Spirit Building Group

Spirit Building Group– Privacy Policy and Terms of Service Last Updated: October 16, 2026

Introduction

Spirit Building Group LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (the “Site”), interact with our services, or otherwise communicate with us.

Information We Collect

We may collect the following types of personal information:

Contact Information: Your name, email address, phone number, and mailing address.
Technical Information: Your IP address, browser type, operating system, referring website, and pages visited on our Site.
Usage Information: Information about how you interact with our Site, such as the pages you view, the links you click, and the time spent on each page.
Marketing and Communications Data: Your preferences in receiving marketing communications from us and our third parties, and your responses to those communications.

How We Collect Information

We collect information in the following ways:

Directly from You: When you fill out a form on our Site, contact us via email or phone, text us with an inquiry, or subscribe to our newsletter.
Automatically: When you visit our Site, certain technical information is automatically collected through cookies or similar technologies.
Through Third-Party Tools: We use services like Klaviyo, HouseCall Pro, and Google Analytics to understand user behavior and improve service delivery.

How We Use Information

We may use your personal information for the following purposes:

To Provide and Improve Services: Including responding to inquiries, providing quotes, and completing construction projects.
To Communicate With You: Via email or phone for service updates, appointment confirmations, project-related information, and relevant promotions where permitted. SMS is limited to the customer-initiated, non-promotional conversations described below.
To Personalize Your Experience: To customize content, offers, and communication based on your preferences.
To Analyze Site Performance: To evaluate marketing efforts, improve the user experience, and troubleshoot technical issues.

SMS Communications

Spirit Building Group LLC uses SMS at (239) 203-3559 for customer-initiated, two-way conversations only. When you text us first, you consent to replies about that inquiry or your construction or remodeling project, including requested estimates, appointments, and project questions. This consent is limited to that conversation; it does not enroll you in recurring alerts or promotional messaging. Providing a phone number or submitting a website form alone does not constitute SMS consent. We do not send promotional or unsolicited texts under this program.

Message frequency varies. Message and data rates may apply.
Reply STOP to opt out or HELP for help; you may also call (239) 203-3559 or email scott@spiritbuildinggroup.com.
After opting out, reply START to re-enable texting. Consent to SMS is not a condition of purchasing our services.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. SMS consent data is excluded from any marketing-related sharing. Service providers may process information only as needed to deliver our communications and services, subject to confidentiality obligations.

Disclosure of Information

We may share your information with:

Service Providers: To help with website hosting, analytics, marketing (including Klaviyo), and customer relationship management (including HouseCall Pro).
Business Partners: In cases where we collaborate to offer relevant services, with your consent where required.
Legal Requirements: When necessary to comply with legal obligations, protect our rights, or in the context of business transfers.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. SMS consent data is excluded from any marketing-related sharing. Service providers may process information only as needed to deliver our communications and services, subject to confidentiality obligations.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable laws and contractual obligations.

Your Choices

Access/Update: You may request to review, update, or delete your personal information by contacting Spiritbuildinggroup@gmail.com
Email Marketing: You can unsubscribe at any time by clicking the link in the email or emailing us directly.
SMS Messages: To stop receiving messages, reply “STOP” or contact us at Spiritbuildinggroup@gmail.com

Marketing Opt-In

Submitting contact information or a website inquiry does not by itself enroll you in SMS marketing. The SMS program described here supports only customer-initiated, non-promotional conversations. Any separate marketing program requires its own appropriate consent.

Legal Disclaimers

No Warranty: All information provided on the Site is “as is.” We make no guarantees regarding its accuracy or availability.
Limitation of Liability: We are not liable for any damages, including data loss or service interruptions, arising from your use of the Site.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with the new effective date. Continued use of our services implies acceptance of any changes.

If you have questions or concerns about this Privacy Policy or our data practices, please contact: Spiritbuildinggroup@gmail.com

Spirit Building Group – Terms of Service

Welcome to Spirit Building Group. By using our website, services, or communicating with us, you agree to the following terms.

1. Use of Services

By accessing or using our services, you agree to comply with all applicable laws and these Terms. Our services include but are not limited to construction consultations, estimates, project planning, and customer support.

2. SMS Terms and Communication Consent

Spirit Building Group LLC offers customer-initiated, two-way SMS conversations at (239) 203-3559. Text us with an inquiry to consent to relevant replies about that inquiry or project, including requested estimates and appointments. This is not a promotional or recurring-alert subscription. Providing your phone number or submitting a website form alone does not opt you in. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help, or START to re-enable texting after an opt-out. For assistance, call (239) 203-3559 or email scott@spiritbuildinggroup.com. SMS consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. Our Privacy Policy above applies to this SMS program.

3. Payment and Billing

All payments are due as outlined in your project agreement or invoice. Failure to pay may result in service delays or cancellation.

4. Cancellations & Rescheduling

We require advance notice for cancellations or rescheduling of appointments. Failure to provide adequate notice may result in fees.

5. Limitation of Liability

Spirit Building Group is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. We strive to provide quality workmanship, but do not guarantee against all construction-related risks or delays.

6. Data Handling

We collect limited information necessary to provide our services. Mobile numbers and personal information are kept confidential and used solely for communication related to your service.

7. Modifications

We may update these Terms at any time. Continued use of our services after changes are posted constitutes your agreement to those changes.

8. Contact

For questions or concerns regarding these Terms, contact us at: 📞 239-203-3559 📧 Business Email: Spiritbuildinggroup@gmail.com

License #CBC 1265099