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Spirit Building Group– Privacy Policy and Terms of Service  Last Updated: 5/29/25

Privacy Policy

Introduction

Spirit Building Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (the “Site”), interact with our services, or otherwise communicate with us.

 

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and mailing address.

  • Technical Information: Your IP address, browser type, operating system, referring website, and pages visited on our Site.

  • Usage Information: Information about how you interact with our Site, such as the pages you view, the links you click, and the time spent on each page.

  • Marketing and Communications Data: Your preferences in receiving marketing communications from us and our third parties, and your responses to those communications.

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How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out a form on our Site, contact us via email or phone, or subscribe to our newsletter or SMS updates.

  • Automatically: When you visit our Site, certain technical information is automatically collected through cookies or similar technologies.

  • Through Third-Party Tools: We use services like Klaviyo, HouseCall Pro, and Google Analytics to understand user behavior and improve service delivery.
     

How We Use Information

We may use your personal information for the following purposes:

  • To Provide and Improve Services: Including responding to inquiries, providing quotes, and completing construction projects.

  • To Communicate With You: Via email, phone, or SMS for service updates, appointment confirmations, project-related information, and relevant promotions.

  • To Personalize Your Experience: To customize content, offers, and communication based on your preferences.

  • To Analyze Site Performance: To evaluate marketing efforts, improve the user experience, and troubleshoot technical issues.

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SMS Communications

By submitting your phone number, you consent to receive SMS messages from Spirit Building Group related to appointments, service updates, and occasional promotions.

  • Message frequency may vary.

  • Message and data rates may apply.

  • You may opt out at any time by replying “STOP” to any message or contacting us at Spiritbuildinggroup@gmail.com

  • We do not share your mobile number with third parties for marketing purposes.
     

Disclosure of Information

We may share your information with:

  • Service Providers: To help with website hosting, analytics, marketing (including Klaviyo), and customer relationship management (including HouseCall Pro).

  • Business Partners: In cases where we collaborate to offer relevant services, with your consent where required.

  • Legal Requirements: When necessary to comply with legal obligations, protect our rights, or in the context of business transfers.
     

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable laws and contractual obligations.

Your Choices

  • Access/Update: You may request to review, update, or delete your personal information by contacting Spiritbuildinggroup@gmail.com

  • Email Marketing: You can unsubscribe at any time by clicking the link in the email or emailing us directly.

  • SMS Messages: To stop receiving messages, reply “STOP” or contact us at Spiritbuildinggroup@gmail.com
     

Marketing Opt-In

By submitting your contact information through our Site, you confirm your explicit consent to receive communications via email and SMS. You may opt out at any time as described above.

 

Legal Disclaimers

  • No Warranty: All information provided on the Site is “as is.” We make no guarantees regarding its accuracy or availability.

  • Limitation of Liability: We are not liable for any damages, including data loss or service interruptions, arising from your use of the Site.
     

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure.

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Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

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Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.

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Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with the new effective date. Continued use of our services implies acceptance of any changes.

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Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:  Spiritbuildinggroup@gmail.com

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Terms of Service Last Updated: 5/29/25

Spirit Building Group – Terms of Service

Welcome to Spirit Building Group. By using our website, services, or communicating with us, you agree to the following terms.

 

1. Use of Services

By accessing or using our services, you agree to comply with all applicable laws and these Terms. Our services include but are not limited to construction consultations, estimates, project planning, and customer support.

 

2. Communication Consent

By providing your phone number, you agree to receive text messages from Spirit Building Group regarding appointments, service updates, and account notifications. These messages are strictly transactional.

We do not use mobile information for marketing purposes or share it with any external parties. You can opt out at any time by replying “STOP.” Message and data rates may apply.

 

3. Payment and Billing

All payments are due as outlined in your project agreement or invoice. Failure to pay may result in service delays or cancellation.

 

4. Cancellations & Rescheduling

We require advance notice for cancellations or rescheduling of appointments. Failure to provide adequate notice may result in fees.

 

5. Limitation of Liability

Spirit Building Group is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. We strive to provide quality workmanship, but do not guarantee against all construction-related risks or delays.

 

6. Data Handling

We collect limited information necessary to provide our services. Mobile numbers and personal information are kept confidential and used solely for communication related to your service.

 

7. Modifications

We may update these Terms at any time. Continued use of our services after changes are posted constitutes your agreement to those changes.

 

8. Contact

For questions or concerns regarding these Terms, contact us at: 📞 239-203-3559    📧 Business Email: Spiritbuildinggroup@gmail.com

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